At FitSpresso, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our products. By using our site, you agree to the terms outlined below.
1. Information We Collect
When you visit our website or make a purchase, we may collect:
✔ Personal Information – Name, email, phone number, shipping & billing address.
✔ Payment Information – Credit/debit card details (processed securely via trusted third-party payment providers).
✔ Browsing Data – IP address, browser type, device details, and cookies to improve user experience.
✔ Customer Feedback – Reviews, testimonials, or survey responses.
We only collect the necessary information to process orders, improve services, and enhance customer experience.
2. How We Use Your Information
We use your personal information for:
✔ Order Processing – To confirm, ship, and deliver your order.
✔ Customer Support – To assist with inquiries, refunds, and product concerns.
✔ Marketing & Promotions – To send you special offers, product updates, and newsletters (you can opt-out anytime).
✔ Website Improvement – To enhance user experience based on browsing behavior.
✔ Legal Compliance – To follow applicable laws and prevent fraudulent activities.
3. How We Protect Your Information
We take strict security measures to keep your data safe:
✔ SSL Encryption – All transactions are securely encrypted for protection.
✔ Secure Payment Processing – We do not store credit card details—payments are handled by trusted third-party providers.
✔ Limited Data Access – Only authorized personnel can access customer information.
Your data is never sold, rented, or shared with third parties except as required for order fulfillment or legal reasons.
4. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience.
✔ What Are Cookies? – Small files stored on your device that remember your preferences.
✔ Why Do We Use Them? – To enhance website performance, personalize content, and analyze traffic.
✔ Can You Disable Cookies? – Yes! You can manage cookie settings in your browser, but some site features may not work properly if disabled.
5. Third-Party Services & Links
We may use trusted third-party services for:
✔ Payment Processing – To securely handle transactions.
✔ Shipping & Delivery – To ensure your orders reach you on time.
✔ Marketing & Analytics – To improve our website and customer experience.
While we take precautions, we are not responsible for the privacy policies of external websites linked from our site.
6. Your Privacy Rights
✔ Access Your Data – You can request a copy of the personal information we store.
✔ Update or Delete Your Data – Contact us to correct or remove your information.
✔ Opt-Out of Marketing – Unsubscribe from emails by clicking the "unsubscribe" link at the bottom of any promotional email.
We respect your rights and are happy to assist with any privacy concerns.
7. Children’s Privacy
FitSpresso is not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If a minor has provided information, please contact us to have it removed.
8. Changes to Our Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to check back regularly for updates.